NetOne Customer Care – List of ways to contact

The full list for NetOne customer care contacts is not easy to find. And NetOne is no exception. It’s all the networks really. This is why top on the list of questions we get from customers of mobile phone operators is how to contact these companies.

In this article, we list ways to reach NetOne, on the phone, on email, Twitter, Facebook, and even WhatsApp.

Toll-Free Contact Number

  • 08080071

NetOne Customer Care On Social Media

NetOne WhatsApp Numbers

Please Note: Unfortunately, these numbers only work between 8AM and 5PM.

You can click the numbers below to start a WhatsApp chat.

Facebook Page is NetOnes Facebook page

To get support, just send a message to the page.

A lot of people just post their question as a response to an unrelated post by NetOne. As a result, they don’t get a response quickly enough, and sometimes they don’t get one at all.

NetOne’s Twitter

@NetOneCellular is the Twitter name.

This platform is easier than Facebook because you can just tweet and mention the NetOne handle. In addition, you can also just send a DM (Direct Message) to the handle.

NetOne Customer Care Email

List of NetOne Shops

You can also get assistance at a NetOne shop. Here’s a list of the company’es shops around the country:

LocationShop NameAddressTel/Cell
BeitbridgeBeitbridgeZesa Pension Fund Complex Shop no 8{ Beside boabab Spar}085 2323233/6,
0712 980 652
BulawayoBulawayo Main ShopCnr J.Moyo/L Takawira029 881818/9
BulawayoBulawayo AirportNone
BulawayoRamjis ShopStand 2, Ramjis Complex029 60555/60539/60522
BulawayoZITF ShopNetOne Pavilion Kudu Cresent, ZITF GroundsNone
ChinhoyiChinhoyi ShopStand 5 Magamba Way067 28003
ChiredziChiredzi ShopShop 9 Old Mutual ComplexNone
ChitungwizaChitungwiza Shop31595 Unit G0242 31727/30734
ChivhuChivhu ShopStand 530 Cloete Street, Cabs Bulding712980908
GokweGokwe Centre ShopAscent Link Communications 1672None
GweruGweru ShopCorner Robert Mugabe and 7th Street054 223500/501
HarareBorrowdale ShopShop 28 Ground Floor Sam Levy Village0242 851030/1
HarareEastGate ShopShop 36A EastGate shopping Complex First Floor0242 791122
HarareJulius Nyerere ShopCnr J.Nyerere/ Nelson Mandela Fidelity House, Ground FloorNone
HarareKamfinsa Shop17 George Square Kamfinsa Shopping Center0242 443488/495255
HarareKopje Plaza Shop1 Jason Moyo Avenue Kopje Plaza Building0242 771764
HarareLongchen ShopShop 79/80(A1/18) Cnr Samora/Mutley Bend BelvedereNone
HarareMachipisa Shop985 Jababvu Street, MachipisaNone
HarareRobert Mugabe International AirportInternational Arrivals RGM AirportNone
HarareVanguard ShopCnr 4th/ J.Moyo Vanguard HouseNone
HarareWestgate ShopNo 56 Westgate Shopping Mall0242 335960/66
HarareHerbet Chitepo Branch344 Herbert Chitepo( Between 9th and Enterprise road)None
KwekweKweKwe ShopShop 4 CAIPF Building, Robert Mugabe Road055 25303/4
MaronderaMarondera Shop2 Cnr Ruzawi/Pine StreetNone
MasvingoMasvingo ShopZESA Building. Robert Mugabe Way039 264543
MberengwaMataga ShopMabhena Enterprises Stand 81, Mataga712980855
MutareMutare ShopShop 2, 93-94 Herbert Chitepo Fidelity Life Tower020 65336
RusapeRusape ShopStand 13, Cne R.Mugabe and H.Chitepo025 5205/2241
Victoria FallsVictoria Falls Shop19 Galleris Building083 41049/51
ZvishavaneZvishavane Shop998 Ireland Road039 2209/3916
data compiled by

Lastly, you can find a full list of NetOne USSD Codes here and OneMoney charges here.

Quick NetOne, Telecel, Africom, And Econet Airtime Recharge

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